State Farm® Insurance Agent Robby Latham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Tibbs
November 21, 2025
"They took $142.00 off my bank card pretend like they couldn’t get $35.92 off my bank draft and end up with drawing $61.00 one month and when I call and ask about it they claim the bank overdraft fee was $25.00 and it wouldn’t happen for the next month and it did this time they withdrew $81.00 dollar out this time on going problem I need all my money refund to me asap they have not refund my money"
"Hi Patricia, I’m sorry for the frustration you experienced. We can’t discuss account details publicly, but we’ve noted your concerns. If you prefer, we can assist with transferring your policy to another State Farm agent who may be a better fit for you. Please let us know if you’d like to proceed with that."
Jerry Barber
October 10, 2025
"Outstanding customer service.I moved my service from across town to this location because the people ,have gone above and beyond for me. Thank you"
"Hey Jerry, We look forward in continuing our relationship with you! "
Lindsay McCartney
July 11, 2025
"Enjoyed my experience with this SF Team. Carrie was incredibly sweet and helpful throughout the quoting experience. She was available to answer any questions I had and walked me through all options available by State Farm. Would recommend reaching out to her for any coverage needs. :-)"
"Thanks for your review Mrs. Betty! We love helping all our customers in our Shreveport & Stonewall office! Thanks again for using us for your car and home insurance needs."
Diane Ward
July 11, 2025
"Robby Latham and staff are awesome! I have been a client for many years; I am a forever client!"
"Thanks for your review Mrs. Diane! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs."
chris ashley
July 11, 2025
"A+ customer service, knowledgable and friendly staff"
"Thanks for your review Mr. Chris! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs."
Michelle Orr
July 11, 2025
"Office is fantastic! Nancy is always helpful and makes everything so easy to understand."
"Thanks for your review Mrs. Betty! We love helping all our customers in our Shreveport office! Thanks again for using us for your car and home insurance needs. We love Mrs. Nancy too!"
jimbo jimdandy
January 3, 2025
"Robby Latham team at State Farm welcome me and was very kind ,and gave me auto insurance I afford with open arms reach out and made me feel safe to drive ,so thank you all😉"
"Thanks Jimbo for allowing us to take care of you! "
Victoria Pardue
December 3, 2024
"The people at Robby Latham State Farm Insurance are so helpful and kind. They are also attentive and personable. Love working with them!"
"Thanks for your review Victoria! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car insurance needs."
Hannah Bailiff
November 8, 2024
"Robby Latham State Farm is the BEST! Bubba, Robby, and the team helped us find the right insurance policy at the best price. Thank y'all so much for helping us with local insurance in Shreveport and Stonewall !"
"Thanks for your review Hannah! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us as your full financial services agency for Car, Home Life & financial planning! "
Shay Bailiff
November 7, 2024
"Robby and his team set the standard in home, auto, and life insurance! They handle insurance claims and take care of their customers. I recently signed up for a new life insurance policy and retirement and they made it easy."
"Thanks Shay! You have so many insurance agents to choose from on Mansfield road in Shreveport, but you chose us! Thanks again for using us for your car insurance needs. Stop by any time in Shreveport or Stonewall! "
Tito The Handyman
November 1, 2024
"Great experience. Always answered my questions and was transparent. Was also very fast at getting things done. Highly recommend him to take care of your insurance needs."
"Thanks Tito! You have so many insurance agents to choose from in the Shreveport Metro, but you chose us! Thanks again for using us for your car insurance needs. Stop by anytime in our Shreveport or Stonewall office. Remember, we are you local insurance providers! "
Your Favorite Gal
July 13, 2024
"The best customer service easily! Bubba is amazing’"
"Thanks! You have so many insurance agents to choose from in the Shreveport Metro, but you chose us! Thanks again for using Bubba for your car insurance needs. Stop by anytime in our Shreveport or Stonewall office. Remember, we are you local insurance providers! "
Adam Born
June 28, 2024
"Great company to work with! Brittany was so helpful and followed up! I am enjoying our service with State Farm through Robby Latham!"
"Thanks Adam! You have so many insurance agents to choose from in the Shreveport Metro, but you chose us! Thanks again for using Brittany for your car insurance needs. Stop by anytime in our Shreveport or Stonewall office. Remember, we are you local insurance providers! "
Micah Bottoms
May 20, 2024
"Possibly the worst and least professional business I’ve ever interacted with. I’ve been with State Farm for 10+ years and have never had such a negative experience as I did with Robby Latham’s agency. Multiple times I requested policy changes that were either ignored or were done multiple months later. And when I called the office to express my frustrations, I was not met with any ownership of the issues, but blamed for them. Based on their very positive reviews, I have to think this was personal. Please use caution approaching this agency as their negligence could cost you, as it did/could have further cost me."
Suzanne Blunt
May 10, 2024
"Love this little group! They are all so friendly and helpful! If I need something, all I have to do is pick up the phone and it gets taken care of! I recommend them 100%!"
"Thanks Suzanne! You have so many insurance agents to choose from in the Shreveport Metro, but you chose us! Thanks again for using us for your insurance needs. Stop by anytime in our Shreveport or Stonewall office. Remember, we are you local insurance providers! "
Nicholas Arthur
May 8, 2024
"The best crew in Shreveport period! Robby and his crew are always happy to help and get you taken care of quick."
"Thanks Nick! You have so many insurance agents to choose from in the Shreveport Metro, but you chose us! Thanks again for using us for your insurance needs. Stop by anytime in our Shreveport or Stonewall office. Remember, we are you local insurance and financial services providers! "
John Briery
May 7, 2024
"Terry help me update my insurance on two vehicle. I could not ask for a better person then her to help me. She had a excellent knowledge of insurance. she explain things to me that I could better understand my insurance. Helped me add more coverage to my vehicles that I didn't have and need it. I was very satisfied with the help she gave me"
Lindsey Hall
May 6, 2024
"Our family switched our home and auto insurance recently to State Farm, not only did I save money, but Amber made the process very simple."
"Thank you Mrs. Hall! Amber really cares about our customers! "
Christy Washington
May 6, 2024
"Bubba was so helpful in making decisions. He took out the time to actually talk me through all the options and explained everything so I could make the best decision for my situation! Absolutely recommend Bubba and Robby Latham State Farm for all your insurance needs."
"Thanks Christy! "
alyssa goudeau
December 12, 2023
"Brittany made the process so smooth and easy for me! She was very assertive and helpful glad I went through them!"
Phillip Frey
December 8, 2023
"Very helpful"
"Thanks Phillip!"
Rickie West Jr
November 17, 2023
"Very professional patience and also made sure I had everything State Farm had to offer. (discount wise) lol 😎no complaints!"
Jennifer Harris
November 15, 2023
"After being with a competitive company for our entire adult lives, my husband and I made the switch to Robby Latham State Farm Insurance. Kaylee Burford worked very hard for us to get the best rates possible and we are extremely satisfied. Their personalized service is unmatched."
"Kaylee does great work here! Thank you for your business and we look forward to working for you!"
Shasta Smith
November 13, 2023
"⭐️✨STELLAR EXPERIENCE I’ve had different insurance agents before, but by far, working with Kaylee Burford has been an ABSOLUTE pleasure!! Her knowledge and efficiency with all our insurance needs was nothing less than stellar!! Also, the follow up care we continue to receive is just another reason why I would RECOMMEND her to anyone. Her genuine care and effort striving for prestigious customer service and care speaks for itself. Thank you, Kaylee, for continuing to meet our family’s lifelong insurance oriented goals."
"Thanks you Shasta! We are glad to have you on board & Kaylee on the team!"
Kaylie Estep
November 13, 2023
"Britany is great, we’ve loved having her help us with our car insurance she made it so easy and stress free!!!"
"Thanks Kaylie! We love having Brittany around!"